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Types of Conversations

TypeIconDescription
Channel#Group conversations visible to all members. Great for teams, projects, or topics.
Direct MessageUser avatarPrivate 1-on-1 conversations between two people.

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Creating a New Conversation

1

Click the + button

In the conversation list header, click the + (new conversation) button.
2

Choose type

Select either Direct Message or Channel from the tabs.
3

Configure

For a DM: Select a team member from the list.For a Channel: Enter a channel name, optional description, and select members to add.
4

Create

Click Start Chat (DM) or Create Channel (channel).
Alex’s screenshot note: Take a screenshot of the New Conversation dialog with the Channel tab selected, showing the name field, description field, and member picker.

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Conversation List

The left panel organizes conversations into two sections:

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Channels

All channels you’re a member of, with:
  • # icon and channel name
  • Last message preview and timestamp
  • Unread badge (blue dot with count) for new messages

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Direct Messages

Your DMs, with:
  • User avatar (colored circle with initials)
  • User name
  • Last message preview and timestamp
  • Online status indicator (green dot)

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Conversation Actions

Hover over any conversation in the list to see the action menu (three dots):
ActionDescription
MuteSilence notifications for this conversation
PinPin the conversation to the top of the list
DeleteRemove the conversation (channels: for admins only)

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Searching Conversations

Use the search bar at the top of the conversation list to filter by conversation name or participant name. Results update as you type.

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Conversation Details Panel

Click the info icon (ℹ️) in the chat header to open the details panel on the right:

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Members Tab

  • Shows all conversation members with avatars, names, and email
  • Admin badge for channel creators
  • “(you)” label on your own entry
  • Online status dots

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Files Tab

  • Lists all files shared in the conversation
  • Click to download

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Actions Menu

In the details panel header:
  • Mute notifications
  • Leave channel (channels only)
  • Delete conversation
Alex’s screenshot note: Take a screenshot of the Conversation Details panel showing the Members tab with 2-3 members listed, one with an admin badge.