Skip to main content

Submitting a Request

  1. Go to Assay → Custom Requests tab
  2. Click New Request
  3. Describe what you need:
    • Target organisms/genes
    • Methodology preferences
    • Platform requirements
    • Turnaround time
  4. Submit

Request Matching

After submission, the AI automatically:
  • Searches the catalog for existing panels that match
  • Identifies partial matches (panels that cover some targets)
  • Flags targets requiring custom development

Tracking Requests

View all submitted requests with:
  • Request title and description
  • Match status (matched, partial, custom needed)
  • Submission date
  • Assigned team member
Alex’s screenshot note: Take a screenshot of the Custom Requests tab showing a list of requests with their match status indicators.